Trust Center
Where resilience meets security
You trust us with the map of your most critical dependencies. Every customer runs in their own dedicated environment. Here is how we protect it: our security measures, policies, certifications and documentation, in one place.
CSA STAR Level 1
GDPR & Swiss FADP
Single-tenant
Data Residency
TLS 1.3 & AES-256
Deletion confirmed in writing
CSA STAR Level 1
Self-assessment, CAIQ v4.1 published
Self-assessment, CAIQ v4.1 published
GDPR · Swiss FADP
Compliant processing, DPA for every customer
Compliant processing, DPA for every customer

Google Cloud
Infrastructure certified ISO 27001 and SOC 2 Type II
Infrastructure certified ISO 27001 and SOC 2 Type II
How we protect your data
Security built into every dependency.
Strong Authentication & Authorization
SSO via SAML 2.0 / OIDC, with MFA enforced at your identity provider. MFA available for local accounts and mandatory for all admin access to our infrastructure. Role-based access control down to data set and feature level, with every access change in the audit log.
Cloud Security Architecture
Every customer runs in a dedicated Google Cloud project: single-tenant, with no shared data, network or credentials. Backend services are never exposed to the internet, only hardened API endpoints. Production and development are strictly separated, and production data never leaves production.
resimate on resimate
We map our own dependencies in our own platform. Every supplier, service and single point of failure in our stack is tracked, ranked by impact and exercised. We hold ourselves to what we sell.
Secure Development Lifecycle
Mandatory code review and automated security scanning on every code change. Continuous dependency scanning for known vulnerabilities. STRIDE threat modeling for new features. Fixes ship on defined SLAs: critical within 24 hours, high within 7 days.
Security Awareness
Company devices are inventoried, full-disk encrypted, patched on defined SLAs and protected by anti-malware. Every device must meet our security baseline before it touches a company system.
Logging, Detection & Response
Centralized logging across infrastructure, application and identity, monitored with Google Security Command Center. Documented incident response plan, tested in annual tabletop exercises. Breach notification to authorities within 72 hours under GDPR and FADP, and to customers as set out in our DPA.
Endpoint Security
Company devices are inventoried, full-disk encrypted, patched on defined SLAs and protected by anti-malware. Every device must meet our security baseline before it touches a company system.
Risk Management
A formal risk register covering security, operational, compliance and third-party risk. Each risk has an owner and a treatment, ranked by business impact with the same method our customers use in the product.
Supplier Risk Management
Every subprocessor is assessed before onboarding and reviewed annually. Data location, certifications and contractual safeguards are documented. The full list is published below.
Audits & Compliance
CSA STAR Level 1 self-assessment published. GDPR and Swiss FADP compliant processing with a signed DPA for every customer. Controls aligned with NIST CSF 2.0 and ISO 27001, 27017 and 27018. Hosted on ISO 27001 and SOC 2 Type II certified infrastructure. Independent penetration testing on request. ISO 27001 and SOC 2 Type II on our roadmap.
Encryption & Key Management
TLS 1.2 and 1.3 in transit, AES-256 at rest. Keys generated and rotated in Google Cloud KMS on FIPS 140-2 validated hardware. Aggregated, anonymized usage data may help improve the platform.
Business Continuity
Daily encrypted backups kept for 30 days, point-in-time recovery for 7 days, stored in separate zones. Restores tested regularly. RPO of 24 hours, or 1 hour with point-in-time recovery. Yes, we run the exercises in Resimate.
Your data, step by step
What happens to a CMDB export once you upload it.
Ingest
Encrypted upload
Files and connector data arrive over TLS 1.2+. Nothing is stored unencrypted, not even temporarily.
TLS 1.2+
Process
Your own environment
Your view is built in a dedicated Google Cloud project. Single-tenant, no cross-tenant access, ever.
Tenant isolation
Store
Your region
AES-256 at rest on ISO 27001 certified Google Cloud infrastructure, around the world. You choose at contract.
AES-256 · CH
Access
Your rules
SSO, roles and the audit log decide who sees what. On exit, export everything as CSV or XLSX. We delete all data within 60 business days and confirm in writing.
RBAC · Audit log
Subprocessors
Who else touches your data. Nobody you don't know about.
Updated March 2026. Customers are notified 30 days before any change.
Subprocessor
Purpose
Location
Certification
Google Cloud Platform
Infrastructure, storage, backups, logging
Zurich or Frankfurt, your choice
ISO 27001, SOC 2 Type II
Firebase Authentication
User authentication
EU
ISO 27001, SOC 2 Type II
Cloud hosting provider
Infrastructure, storage, backups
Switzerland
ISO 27001, SOC 2
Identity provider
Authentication, SSO
EU
ISO 27001, SOC 2
Transactional e-mail
System notifications
EU
ISO 27001
Error monitoring
Application logs, no customer content
EU
SOC 2
Support desk
Ticket handling
EU
ISO 27001
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